M&E Painting
M & E Painting is something of a local legend in Colorado. No other paint operation has ever matched their efforts in company marketing and customer service. Just about everyone in Colorado knows M & E.
When it came time to develop an internal customer management tool, Maximum Geek learned a lot more about why this company is so successful. Our client had a specific vision, with incredibly detailed requirements about how he wanted his internal tool to function.
Maximum CRM was the answer. Our end-to-end customer relationship management (CRM) application is the most advanced Web 2.0 application we've encountered. The system is unparalleled in it's seamless integration of all components of a service-based business work flow.
Here are some of the things our Maximum CRM web application can do:
Create New Customers
Schedule Estimates (functional Outlook-style calendar with drag and drop ease)
Sync Up with Estimator and Painter Microsoft Outlook accounts, iPhones, Blackberries and any Windows-based Smart Phone with an Outlook-compatible email calendar
Track Bids to Rejection or Acceptance
Track individual job assignments for crews or individuals after Acceptance of a bid
Tracking Customer Service Surveys after job completion
Tracking material and labor costs down to crews or individuals per job
Reporting Bid Acceptance% for each Estimator as well as Rejection% and how this compares to the Company overall
Reporting for Profitability per Job, Per Bid Estimator, or Per Job Crew
Reporting for Return on Investment (ROI) for every marketing dollar spent
Validation of Hourly Wages spent per job crew for payroll cross-checking
There's more, but we've run out of room!